Griffin Training | Solutions For A Modern Workforce


Request Information















Please Note: All our courses can be tailored to your organisation’s specific needs. Many of our clients select modules from different courses for their unique requirements. If a course does not match your requirements exactly please feel free to contact us and we will adjust the content at no additional cost.

Enquire Now!

Business Communication Skills Training Course

Communication is a vital part of all our lives. Without communication the world would be a dark and lonely place. It is especially important in the workplace as companies communicate with their workforce, other business and clients. If staff communicate poorly, not only will the company suffer but so too will the staff. The aim of this course is to provide participants with the knowledge and skills necessary to communicate effectively within the modern corporate environment. On completion participants should have an understanding of the fundamental dynamics of communication, how communication is put into action in the modern business environment and how to achieve effective communication. The complexities of face-to-face communication and modern communication mediums, such as telephonic communication and electronic mail will be dealt with. At the core of the seminar is the basics of business mannerism (verbal and non-verbal) and how to use such mannerism to achieve positive responses. As with all our courses the content is practical and inter-active to ensure quantifiable results.

Objectives:

  • To Understand the Fundamental Dynamics of Communication
  • To Understand the Role of Communication in the Corporate Environment
  • To Understand the Basics of Business Mannerism
  • To ain the Skills Necessary to Communicate Effectively via Modern Communication Mediums and Face-to-face Interaction

Content:

  • Introduction to dynamic communication
  • The role of communication in the corporate environment
  • Basics of business etiquette and mannerism
  • Basics of face-to-face communication
  • Modern telephonic mannerism
  • Electronic mail as a form of communication
  • High impact corporate communication
Customise This Course!